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FAQ

Cheer World offers customers a wide variety of customizable cheerleading goods uniquely made for your cheerleaders. We provide retailers access to a customer base who are already interested in cheer-crafted products. We are bringing together all of your favorite cheer shops to offer a wide variety of custom cheer products all in one place.

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General Information

What is Cheer World?

Cheer World is an online marketplace for everything cheer. Our goal is to bring together independent crafters, businesses, and shops to provide a one-stop marketplace for customers to find a wide range of unique products all in one place. 

Shipping & Payment

When will my order be delivered?

The retailer will ship your order within 14 business days unless communicated otherwise. 

Due to item customizations shipping times may vary. 

How much are the shipping costs?

The shipping costs are displayed for each product under shipping costs and summarized in the shopping cart. 

How can I cancel my order?

You can cancel your order via the legal Cancelation Policy or request a Return of your order at the respective retailer.

How can I return items?

You can initiate a Return of your order at the respective retailer. The respective retailer will then send you a return label and the corresponding return information.

How can I pay my Cheer World order?

You can pay your order with Paypal or credit or debit card.

Other Questions

How do I get support?

For questions about your order you can send a message to the respective retailer here . For questions about the Cheer World product range or the purchase conditions you can contact Cheer World customer service here. 

Who can I contact in case of a complaint?

You can submit your complaint to the respective retailer. They will work with you to find a solution within 5 business days. If this is not the case, please let  Cheer World customer service know.